Hospitality Questionnaire

Step 1 of 5

20%

Candidate Details

Full Name

Employee ID

Email Address

Phone Number

Address

Criminal History

Do you have any current convictions for any offenses from any Court? If yes to current convictions for any offenses from any Court, then please explain. If no to current convictions then please enter your Full Name in the box provided.

Yes

Enter Full Name

(If Yes) Please provide details

Are you subject to any pending charges before any Court? If yes to any pending charges before any Court, then please explain:

Yes

(If Yes) Please provide details

Do you have a current Police Clearance?

Yes

Medical Questionnaire

Please complete all questions in the following Medical Questionnaire. For any question that you answer “YES” please provide details.

Please indicate if you have ever suffered from the following:

Lung Problems/Bronchitis

Yes

Asthma

Yes

Blood Pressure/Heart problems/Circulatory issues

Yes

Disorders

Yes

Stomach Problems/Ulcers

Yes

Repetitive Strain/Overuse conditions

Yes

Arthritis/Rheumatism

Yes

Joint Pain or Fractures

Yes

Back or Neckpain/discomfort/stiffness

Yes

Joint Pain of Knees or Shoulders

Yes

Visual (eyesight) impairment

Yes

Loss of Hearing

Yes

Skin Disorders/Dermatitus

Yes

Diabetes

Yes

Anxiety/Depression

Yes

If yes, is the Anxiety/Depression medically managed?

Yes

Fits/Seizures/Blackouts/Epilepsy

Yes

If yes, are the Fits/Seizures/Blackouts/Epilepsy medically managed?

Yes

Have you ever had any surgery? If yes to any surgery in the past, please detail year and if you are currently fit for work.

Yes

(If Yes) Please provide details

Do you or have you ever smoked?

Yes

(If Yes) Please provide details

Do you undertake regular exercise?

Yes

Do you drink alcohol?

Yes

If yes how many drinks per week?

Physical abilities: Do you have, or have you ever had difficulty with any of the following:

Hot/Cold Conditions

Yes

Working at heights

Yes

Lifting more than 20 kg

Yes

Rotation of your head from side to side

Yes

Gripping firmly with both hands

Yes

Using vibrating hand tools

Yes

Repetitive movement of the hands/arms

Yes

Shift work

Yes

Confined spaces

Yes

Reading ordinary newsprint

Yes

Understanding written English

Yes

Understanding verbal English

Yes

Bending repetitively

Yes

Hearing in a normal conversation

Yes

Kneeling

Yes

Sitting constantly for 2 hours

Yes

Standing constantly for 2 hours

Yes

Wearing Personal Protective Equipment

Please select all that apply

Steel Capped safety boots

Protective glasses

Safety glasses or goggles

Ear muffs or plugs

Safety helmet

Respiratory mask

Full safety harness

None of the above

Hospitality Manual

The below manual will provide you with training in Flexi Staff safety processes and generic hazards, and assist you throughout the following questionnaire.

Download the Hospitality Manual

Module One: Duty of Care

1. Occupational Safety and Health is the responsibility of ________________ to ensure, so far as practicable, a safe working environment.

Host Employer

Flexi Staff management

Employees

All of the above

2. As an employee of Flexi Staff Pty Ltd you have a duty of care for your __________ and of ________ affected by your actions at work.

‘Safety and Health’ and ‘others’.

‘Plant’ and of ‘Equipment’.

‘Supervisor’ and of ‘Host Employer’.

Module Two: Fitness for Work

3. Whilst onsite you notice a Flexi Staff employee acting in a manner which could be the effect of drugs or alcohol, you should ____________.

Ignore him/her

Inform your Supervisor

Tell him/her to go home

Give them a cup of coffee

4. Flexi Staff employees have a responsibility to present for work or remain at work in a condition in which they are fit to carry out normal duties.

True

False

5. Fatigue has the capability to affect one’s ability to identify hazards.

True

False

6. Fatigue can be caused by which of the following:

Demanding shift rosters

Personal/home issues

Drugs and alcohol

All of the above

7. Alcohol diminishes which of the following:

Environmental awareness

Cognitive function and physical activity

Response to sensory stimulation

All of the above

8. When may you be subjected to a drug and alcohol test:

Pre – placement testing

Random testing

For cause testing

All of the above

Module Three: Incident Management

9. The Incident Management and Investigation procedure ensures all ________________ , including near hit incidents are managed in a standardised manner.

Accidents

Mishaps

Incidents

Injuries

10. You must _____________ report any _______________ to your Supervisor and your Flexi Staff office.

Sometimes’ report any ‘incidents’

“Immediately’ report any ‘incident, accident or injury’

‘Never’ report any ‘Incidents’

11. When an incident occurs you must immediately _________ the scene/area to prevent further injury or __________.

Secure and harm

Leave and harm

Clear and damage

Module Four: Hazard Management

12. The first step in managing hazards is:

Hazard Identification

Purchasing equipment

Risk Control

13. The second step in managing hazards is:

Risk Control

Imposing procedures

Risk Assessment

14. The third step in managing hazards is:

Consulting workers

Risk Control

The Safety Committee

15. As an employee, your responsibility in the four step Hazard Management process is to:

Control risks

Assess risks

Identify and report hazards

Module Five: Workplace Hazards

16. ____________ can be defined as any task that involves lifting, carrying, pushing, pulling or holding.

Work

Manual Handling

Manual dexterity

Movement

17. An effective method to reduce manual handling injuries is to ___________.

Use lifting and moving equipment

Adjust working height

Maintain a good posture

All of the above

18. Any movement that twists, or bends the torso should be _____________.

Avoided wherever possible

Done quickly

Practiced

Encouraged

19. The constantly changing workplaces present the potential for slip, trip and fall hazards to occur at any time.

True

False

20. Edge protection or fall prevention system must be utilised where a person may fall 2 metres or more.

True

False

21. Wearing the correct footwear to work can reduce your risk of slipping, tripping and falling.

True

False

22. Electric shocks can be caused by:

Failing to isolate electricity correctly

Damaged/exposed electrical leads

Faulty electrical equipment

All of the above

23. If I am worried about the electrical safety of the tools I am using I should:

Continue working and note any sparks

Report the fault to my colleague

Report the fault to my supervisor and tag out of service

24. Persons using chemicals need to be informed about the dangers associated with each chemical, and the means of protection from these dangers.

True

False

25. How is the appropriate personal protection for handling a particular chemical determined?

First Aid Handbook

MSDS

Both a. and b.

None of the above

Module Six: Hospitality Specific Workplace Hazards

26. Adequate fluid intake is the greatest single factor that minimises the risk of heat illness.

True

False

27. If you are feeling weak or sick on a hot day you must immediately stop work and advise your supervisor.

True

False

28. To increase body heat your body begins to shiver.

True

False

29. Regular intake of food helps to minimise the risk of cold stress.

True

False

30. I do not need any qualifications to serve alcohol.

True

False

31. Food poisoning bacteria such, as e.coli, listeria and salmonella, can cause serious illness and death in vulnerable people:

True

False

32. I can reduce my risk of contracting an infection by:

Washing my hands

Wearing gloves

Ensuring all my immunisations are current

All of the above

33. If you come across a syringe you should:

Contact your Supervisor

Follow the relevant Safe Work Procedure to dispose of the syringe

Put on gloves and dispose of it into a sharps container

All of the above

34. If you are going to transfer a patient/resident from bed to chair, you should:

Check records to determine the capabilities of the patient/resident

Review Manual Handling Plan to determine equipment and other requirements

Communicate with other staff to ensure appropriate transfer technique used

All of the above

35. A “minimal lift” or “no lift” policy is designed to minimise the risk of injury to both staff and patients/residents:

True

False

Module Seven: Take 5

36. The Take 5 procedure is a simple form of hazard identification and risk assessment, where the individual has the opportunity to review the workplace, system of work and work environment ________________ to starting the task.

When ready

Immediately prior

As soon as possible

37. A Take 5 shall be performed at the start of each shift, and again if the conditions _________ during the shift.

Improve

Remain

Change

38. The Take 5 procedure is a simple form of Hazard Identification and Risk Assessment, where all employees, candidates, contractors and or visitors have the right and responsibility to __________ work if they feel unsafe.

Continue

Stop

Leave

Module Eight: Emergency Procedures

39. Whenever you commence at a new placement, you should:

Start work immediately; to give a good impression

Participate in an onsite induction, including emergency procedures

Go to the nearest emergency exit and test fire extinguishers yourself

Module Nine: Code of Conduct

40. Bullying can be defined as: A __________, directed towards a person or group of persons in the workplace, that is _________, unreasonable or inappropriate and that creates a ______to health and ________.

'Action' and 'Unwelcome' and 'Harm' and 'Safety'

'Behaviour' and 'Repeated' and 'Risk' and 'Safety'

'Comment' and 'Rude' and 'Problem' and 'wellbeing'

41. Who can I contact if I believe I am being bullied?

Manger/Supervisor

Flexi Staff Representative

Fairwork Commission

All of the above